Frequently Asked Questions



1. Why do I need a home inspection?

2. You are not the least expensive inspection service in the area. Why should I use you instead of someone else?

3. My home is new and/or under warranty. Should I still get a home inspection?

4. My new home had a code inspection. Is there a difference between a code inspection and a home inspection?

5. My new home had draw inspections. Is there a difference between a draw inspection and a home inspection?

6. How much does a home inspection cost?

7. Does Professional Home Inspection check for evidence of termites?

8. Does a Professional Home Inspection check for mold? 9. How long has Professional Home Inspection Company been in business?

10. I would like to attend the inspection. Is this OK?

11. Do mobile homes need inspections, too?

12. Do you check wells and septic systems?

13. Will you inspect only certain items of the property like foundations or roofs?

14. I work until 3:30-4:00PM but I would like to attend the entire inspection.

15. Can you make repairs for me?


1: Why do I need a home inspection?

A home is a major investment for most people. It is expensive to buy and can be very expensive to repair. It also needs to be safe. To protect your investment and safety, many organizations recommend that you have a thorough inspection before buying any property and periodically thereafter. Our inspections, lasting from 3 to 4 hours, are very thorough, independent evaluations of the property’s condition. The cost of an inspection is a small fraction of the cost of the property or of a major repair.


2: You are not the least expensive inspection service in the area. Why should I use you instead of someone else?

Our goal is not to be the least expensive inspection service in the area. Our goal is to remain the best inspection service in the area. Property inspection and certified radon testing is our entire business. This is not a side line to fill our free time when we are not doing something else. We are the oldest and largest inspection service in the area. Professional Home Inspection Company would not have survived and grown since 1992 if we were not very good at what we do. We are very proud of the fact that the majority of our business comes from word of mouth referrals from past customers, sellers who have watched us inspect their homes for a buyer, lenders, attorneys and realtors.


3: My home is new and/or under warranty. Should I still get a home inspection?

All homes should receive an inspection from an independent, thorough, knowledgeable inspector to identify maintenance and safety concerns and questions. Even a brand new house is not necessarily without defects. We recommend that you have Professional Home Inspection Company provide a complete inspection as part of your final walk through before your final payment is released to your builder. If you have already completed your final walk though and released all payments to your builder, we recommend that you have a complete inspection as soon as possible, preferably before the expiration of any warranty.


4: My new home had a code inspection. Is there a difference between a code inspection and a home inspection?

Yes. There is a difference. A code inspection is to insure compliance with governmental and nongovernmental codes or regulations. Building codes and regulations vary by time and geographic location. A code inspection is typically a three phase inspection. The 1st inspection will look at the footings and sometimes the foundation walls, the 2nd inspection reviews basic mechanicals and framing, the 3rd inspection is a walk through after all the finished products, carpeting, drywall, etc. are in place. Each inspection visit lasts on average from 10-20 minutes. Professional Home Inspection Company does not perform code inspections. The Professional Home Inspection Company inspection report should not be construed as a compliance inspection of any governmental or non- governmental codes or regulations. A typical home inspection will last 3-4 hours testing door and window operations, weather-stripping, polarity in outlets, water volume, heating and air conditioning operations and more. It is a much more detailed inspection.


5: My new home had draw inspections. Is there a difference between a draw inspection and a home inspection?

Yes. There is a difference. Draw inspections occur periodically during construction of the home. These inspections are to insure that a particular stage of construction is complete so that funds can be released to the builder. These inspections do not address the quality of the work and usually take less than half an hour each.


6: How much does a home inspection cost?

Our inspection fees are based on property size, age, and location. Our licensing, insurance, continuing education, computers, follow up service and membership in professional organizations increase the price but more greatly increase the quality and value of the inspection you receive. Buying or building a home is a major expense for most people. The home is a major investment for most people. We are not the cheapest inspection company in the area.. The inspection cost is a small fraction of the cost of the home or of the cost of major repairs. Protect yourself and your investment with the best inspection.


7: Does Professional Home Inspection check for evidence of termites?

We inspect for any visually apparent structural damage caused by insects, organisms, decay, or any other cause. We do not make the determination if insect infestation is active. We do not issue termite letters for lender purposes. We recommend a wood destroying organism inspection by a licensed and insured WDO professional along with a home inspection. Some lenders require a termite letter.


8: Does a Professional Home Inspection check for mold?

Professional Home Inspection Company does not perform mold testing. We inspect for visual signs of mildew, or as we define: “Mold like substances” but do not make the determination of mold extent or exposure level. Proper mold testing is a specialized service requiring special education, training and equipment (surface sampling, interior wall sampling, microscopes, etc.). Mold inspections and evaluations are best performed by professionally trained and licensed companies specializing in that area.


9: How long has Professional Home Inspection Company been in business?

We have been in business since 1992. We are a full time company for scheduling ease and efficiency.


10: I would like to attend the inspection. Is this OK?

We encourage client attendance during the 3-4 hour inspection. We consider our inspections to be educational sessions for our customers. We recommend that you attend the entire inspection, if possible but please be aware that it is important to allow your inspector to concentrate on the inspection. The inspection is more time efficient and goes more smoothly when you can consolidate your questions rather than subjecting your inspector to a constant barrage of interruptions. Constant questions and interruptions may slow the process significantly. If you cannot attend the entire 3-4 hour inspection, we recommend that you come at the end to receive a summary from your inspector. Our goal is to educate you as thoroughly and concisely as possible. We pride ourselves on our knowledge and customer service.


11: Do mobile homes need inspections, too?

Yes. Mobile homes need inspections, too. A mobile home requires review of plumbing, mechanicals, etc. The inspector will crawl under the mobile home and look for leakage, loose wires etc. Even though a mobile home may not cost as much as a stick built home, it is still a major investment and source of pride for its owner. It can need expensive repairs or have safety issues. Professional Home Inspection Company provides inspections of mobile homes.


12: Do you check wells and septic systems?

No. We do not inspect wells or septic systems. We will check for water volume and visually look at the septic field for concerns such as standing water or unusual odor. We advise our customers to ask the homeowner for installation and maintenance receipts ensuring the systems have been installed properly and maintained. We recommend inspection of water & septic systems by a licensed and insured professional.


13: Will you inspect only certain items of the property like foundations or roofs?

Yes. Our inspection fees for specific items are based on an hourly fee with a one hour minimum charge.


14: I work until 3:30-4:00PM but I would like to attend the entire inspection. Can you accommodate my schedule?

We will try to accommodate your schedule whenever practical. If you cannot attend the entire inspection, the inspector can summarize his findings with you at the end of the inspection. He will ensure that you comprehend and understand all property inspection items.


15: Can you make repairs for me?

No. We are independent of any financial interest in the purchase, sale, closing, repair or maintenance of any subject properties. We can provide referrals to professionals who can help you with repairs. We do not receive any compensation for referrals. We provide referrals only to professionals who have a reputation for providing high quality work and customer service. We consider providing good referral sources to be part of our customer service. A Customer Savings Program list is included with each completed inspection. These discounts can help you reduce the cost of repairs and improvements. We do not receive any remuneration from vendors included on our vendor discount list. The vendor discount listing is provided as a service to our customers.