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Repeat Customer Testimonials
Judson & Joy S (La Crosse, WI)
We hired PHI six years ago when we bought our first home. The service and report
provided back then were thorough, honest, and incredibly useful. That is why, upon buying
our next home, we could not have imagined hiring anyone besides PHI to inspect the
property. Again, we found the information, report, professionalism, and integrity of the
company to be not only exceptional but also exceedingly rare in today’s society. The report
included pictures, assessments, and recommendations of virtually every square inch of the
home. We have already made progress in repairing or improving aspects of the home that
we never would have considered working on if not for the PHI report. We plan to ask PHI
back to our home in the future just to have this incredibly valuable information again.
Brian F (La Crosse, WI)
As with our last inspection the inspector did a great job of taking us around detailing his
findings as well as any suggestions in simple realistic terms for improvements. The exhaust
ducting for the bathroom fan was not insulated. Our inspector explained the concerns and
just how to fix it. The inspector knew we were expecting our first child and we were
concerned about energy efficiency. The tips and resources regarding child safety and
energy conservation (at the inspection and with PHI’s post-inspection support) were great.
As far as providing any other service, just keep doing what you are doing. You do it well.
Jennifer K (Holmen, WI)
The inspector did EVERYTHING WELL. He took the time to ensure the customer
understands every aspect of the home inspection. He was so detailed oriented, a great
trait for an inspector. He showed us immediate and long-term concerns. Some items were
related to safety, some to maintenance. The insight and simple “how to” maintenance he
shared will go a long way. For other considering getting a home inspection: The small
investment of using PHI’s services will reap a huge return in the comprehensive knowledge
you will obtain about your perspective property. PHI is truly the best at what they do!!
Aaron D (La Crosse, WI)
Thank you very much for your emails and attachments! We really appreciate it. You are
great at what you do and help more people than you probably realize. It was great talking
with you last week - thanks again for your time.
Sue A (La Crosse, WI)
PHI has made me a better (more informed) homeowner/consumer. All the inspections are
comprehensive and detailed. Their availability for consultation after the inspection is
Dirk S (La Crosse, WI)
PHI was great to work with from initial phone call, through the extremely thorough
inspection. I was very impressed with the attention to detail, the helpful maintenance
suggestions, and the printouts-feedback/information I received the day of the inspection.
The email information sent after the inspection was very helpful too.
Chad & Notasha G (Holmen, WI)
We have dealt with other inspectors before-some rude, some just want to scare you by
talking up "hazards" but we can surely say that PHI is totally different. We couldn't be more
pleased by PHI services. We have a great deal of respect for what inspectors do and the
amount of knowledge they have when it comes to everything around the home. Not to
mention the inspectors know and will give suggestions on how to repair something yourself
or will refer you to the right professionals if need be. We trust and value their opinions and
referrals. The new PDA system is beautiful-no more trying to read notes and it is
instantaneous and organized. A few years ago we used PHI services and it saved us a
great deal by finding a gas leak in the furnace. Our deal ended up not going through
because of that and we could not be happier about it. We loved the receptionist, Gail is
it? I don't believe I've ever talked to a friendlier person-how sweet! When we mentioned to
our realtor that we were going to use PHI-he was so thrilled. He also knows how great this
company and its employees are and how honest and dedicated to their customers. Not
many companies are like that this days-so way to go PHI-keep up the awesome work and
our family thanks you!
Sherry & Jason B (La Crosse, WI)
The PHI inspector gave us confidence and put us at ease with being new homeowners. We
initially were hoping to buy an old farm house but realized during the fact based, straight
forward inspection we may be a little over our head as first time homeowners. The
inspector never scared us, or made either house seem like a bad idea. He was
exceptionally professional, extremely knowledgeable, fact based and confident. The
knowledge and confidence PHI has gave us knowledge and confidence with the purchase.
Thank you again for a great, beneficial service.
Kraig & Meredith M (La Crosse, WI)
We have been very pleased with PHI. We had inspections in 2002 and 2007. Both were
very thorough and well done. We will continue to use PHI in the future.
David B (Tomah, WI)
We have purchased five homes in the last 16 years three of them in Tomah, WI. We are
repeat customers and are very satisfied with your inspectors who place the "customer" first.
This last inspection was very good because it was more thorough than then the others.
The inspector was very knowledgeable and was very good in giving us home maintenance
tips to help keep our new home in good condition. I have told many of our friends about
your company and will continue. Once again keep up the great job!
Laura A (La Crosse, WI)
I just wanted to send another THANK YOU. You folks have always been wonderful and I
really enjoyed working with the inspector and thought he did a wonderful job. Thanks for
getting back to me so quickly. I have always been very happy with PHI. You folks have
always been very thorough and have been wonderful at answering any questions. If ever I
am asked who should do a home inspection I always recommend you folks.
Vie M (La Crosse, WI)
I would not call anyone else for a home inspection. A very thorough, honest company. I
was surprised about the safety concerns discovered related to the water heater and
general safety with a toddler. Excellent work.
Melissa K (Brice Prairie, WI)
The inspector made me feel comfortable about issues with the property. He applied
personal experience and documents to help us with the home. Very thorough, did a nice
job explaining things. He identified ventilation/airflow issues in the garage attic we were
Penny C (La Crosse, WI)
PHI is a very good company. They are friendly, informative-willing to answer questions,
and reasonably priced.
Michelle D (La Crosse, WI)
I used your services about two years ago on another property I purchased. I was very
satisfied. I would highly recommend your company.
Cathy S (Winona, MN)
Both inspections I received were done quite well. I like the new report format. Since it is
computer generated it seems to be more thorough and more professional. I think home
buyers will be very happy with it. I enjoyed working with you also. You did a great job! I will
definitely recommend you to others.
Ken M (La Crosse, WI)
I thought the roof was in pretty good shape. I was told the roof was only 9 years old. PHI
showed me just the opposite. I have full confidence in PHI’s findings.
Karen K (La Crosse, WI)
Thank you so much. The condition of the roof and the safety concerns surprised me the
most. Both times I have used PHI I feel I have gotten my moneys worth. I have already
made a referral!!
Steven H (La Crosse, WI)
I would recommend PHI to everyone. Our inspection made us feel very confident about the
house we plan to buy. Offered solutions and a perspective on prioritizing projects.
Brian B (Holmen, WI)
PHI is a consummate professional organization. They are on time, courteous, respectful
and knowledgeable. Problems are identified and solutions offered. We trust Professional
Home Inspection Company.
Gary L (Galesville, WI)
The PHI inspector informed me on preventive maintenance issues as well as pointers on
how to fix creaky floors. The inspector looked and acted very professional; he was very
informative and demonstrated his knowledge of the trade.
Xiong X (La Crosse WI)
I just wanted to take this chance and thank you for taking the time to help me look over my
new house. The service that you provide was above and beyond anything I have ever
seen. My wife and I are very glad that we selected you to do our home inspection. So from
the bottom of our hearts... THANK YOU.
Mark K (La Crescent, MN)
I would recommend this company to anyone needing a professional inspector. The
professionalism and business like manner was far more than I expected. It was a learning
process for us. We walked away feeling like we made the right choice in this house, gaining
more knowledge about general maintenance things that would improve the longevity of the
house, and also feeling like we were not rushed. I noted that he was conscience of the
owner's property and before walking around the inside of the house, he changed shoes
(something worth noting). He was appropriately dressed and very professional and
business like. He also provided us with some research information on various items, some
we even forgot about.
This was the 2nd house PHI inspected for us in the last 6 months. This inspection process
has been a real help to us. Without it I feel we would have made decisions that would have
been very costly, a wealth of knowledge, very helpful.
Sue K (La Crescent, MN)
This is the second time we have used PHI for a home inspection. I would not hesitate to
use them again and have been recommending them to anyone in need of a home
inspection. They did not rush through the inspection and took time out to answer any
questions we had. They sent us information on some items we wanted to use for future
reference. I can not express my gratitude enough for the time, effort and even the humor
during the stressful time of purchasing a home. The personality and professionalism is
|Our Mission Statement:
To Help People Make Informed Real Estate Decisions