First Time Home Buyer Testimonials
Debbie C (Caledonia, MN)
I am a first time home buyer. I sought out a home inspector, not only to assist me with
making one of the most important decisions of my life, but also because
I want to make the most of my home purchase. For me, this wasn't just about finding things
wrong with the home I am purchasing. I want to know how to maintain my home, so that I
can enjoy it for years to come. I want to be an informed home owner. The knowledge that I
gained was invaluable to me, and will allow me to maintain a safe, sound home... I really felt
like my PHI home inspector was an advocate for me. He was 100% invested in educating
me about my home. I feel like I got a great value for the service that I received. I will
recommend PHI to anyone in need of a home inspection.
Trey A (West Salem, WI)
We sincerely appreciate all the time you took to go over our new home! We really
appreciate your attention to detail and willingness to explain some of the things we didn’t
understand. Also, the report you provided us is great. It’s helping us prioritize which
projects to tackle once we move in. The process of buying our first home has been stressful
at times, but the home inspection really put us at ease about our purchasing decision. We
would like to express our sincere thanks and gratitude for your time on Saturday.
Ty S (Trempealeau, WI)
Not only did we appreciate PHI’s vast knowledge and passion for their work, we were also
very impressed by the support staff. The sales coordinator was very friendly, energetic, and
went out of her way to be helpful. How refreshing to find such a valuable asset (company) in
this area. If we have any questions or follow up (which we probably will) we will certainly
reach out to our new local "expert" / PHI. Thank you once again for making us feel like "our"
future home was "your own home" in a way. You treated us like family and we certainly will
recommend you to future inquiries we receive.
Eric W (Onalaska, WI)
Thanks for the digital copy of our home inspection. I really appreciate you taking the time
to follow up with me on this. I also cannot thank you enough for the fantastic experience I
had in tagging along with you on our home inspection. You were so informative and so
professional in everything you did. You really are a master of your trade. I would
recommend you and the company you work for to any of my friends and family. Please
forward my comments on to your owner. I want him to know how pleased we were with the
service YOU provided us.
Geraldine P (Coon Valley, WI)
The inspector was there for over 3 hours taking the time to explain everything. He reviewed
the summary sheet which explained electrical hazards, plumbing issues, and furnace
problems including a cracked heat exchanger. The inspector offered solutions rather than
just pointing out problems.
Tammy S (La Crosse, WI)
During my inspection, which was wonderfully thorough, I was made aware the attic needs
quite a bit of additional insulation. Thanks so much for all of your valuable information on
insulation. Thank you also for your quick reply to my email, and your time and attention to
Dan D (La Crosse, WI)
Thanks for emailing the self-help documents. Thank you too for the impeccable job you did
at our house and the time you took explaining things. As I saw your experience and depth
shine through it made me feel good about having you as my consultant. I knew I could really
count on the information you supplied being very accurate. I know I have a lot of questions
about things, but it's only because I know how important having a thorough understanding
of all this is. I will be getting in touch with you.
Kevin F (Winona, MN)
The inspector was very helpful, polite, and professional. I was surprised about the AC
leaking, the furnace warnings, and the condition of the windows. The inspector not only
pointed out issues, he offered solutions too.
Dan M (La Crosse, WI)
I just wanted to take a minute to say thanks for the home inspection I received. The
inspector was extremely thorough and knowledgeable. As a soon to be first time
homeowner I feel much more confident in the integrity of my investment as well as the ability
to maintain it. The service was well worth the price and I'll be sure to recommend PHI to
anyone purchasing a home. Thanks again.
Breanne & Steve L (Onalaska, WI)
Thanks so much for working with us today. We are so pleased with your work. Also, thanks
for the shingle, caulking, etc. attachments. They will come in handy...like I said we are very,
very non-home improvement savvy. I will be contacting you if we need anything else! And
recommending you too!! Thanks again!!
Heidi S (La Crosse, WI)
The inspector was absolutely terrific! His sharp eye caught some problems that could have
been dangerous and detrimental to the house. Thanks to PHI these issues were addressed
before the purchase. He taught me a great deal about my new home.
Cheng & SueLi V (Onalaska, WI)
Thank you very much! Inspector was great! We would highly recommend PHI to everyone
Megan D (La Crosse, WI)
Thank you for making sure my first house is safe for me to move into!
Ted S (Holmen, WI)
The inspector was very knowledgeable with every aspect of home maintenance. He was
also very willing to answer my questions. No question was too small.
Peggy K (La Crosse, WI)
Thank you so much for all the information, from the e-mail and also at the inspection, you
were very helpful! Where will you be when I am doing all my renovations!
Teresa L (Onalaska, WI)
The company was wonderful from the 1st phone call. The person answering the phone was
very informative and friendly. I called many places some with no answer, others acted as if
they were not interested. Buying our 1st home was very exciting. I was happy to pay a little
more money for a friendly very informative service.
Jaclyn B (Onalaska, WI)
The inspector was A+ so particular about every detail of the home. I will be recommending
him to everyone.
RB (Winona, MN)
The inspector answered my questions clearly and patiently. Extremely thorough and
knowledgeable. The inspector gave many great suggestions.
Indy & Damian S (Onalaska, WI)
Incredibly thorough, friendly, helpful, enlightening, knowledgeable and considerate of
Julia H (La Crosse, WI)
The inspector did a great job explaining the good and bad issues he saw in the home along
with many options for fixing items on our own (if we desired) or replacing items. With our
limited budget this was a nice feature about PHI. We came away knowing we could do/get
by without replacing. I think with another company we may have been nervous about all the
Patricia F (La Crosse, WI)
Having the inspection saved me thousands of dollars. The inspector’s findings and
suggestions on updating little things will increase the value of my property and save me a
lot of headaches in the long run. The inspector answered questions with simplicity, clarity,
Terese D (Westby, WI)
Great communication. The inspector told me what he found without me needing to ask. He
answered all my questions thoroughly asking me if there was anything specific I wanted
Jason M (La Crosse, WI)
Our inspector gave us some very useful tips to save money and preserve the house.
Aaron H (Town of Onalaska, WI)
I will recommend this company to people I know. The inspector had a great attitude. He
explained items in a professional, courteous manner offering practical solutions.
Aaron D (La Crosse, WI)
It was a great experience. The inspector was very patient offering realistic ways to improve
our investment. We could tell he loves his job and takes it seriously.
Heidi B (Sparta, WI)
I was very impressed. I have already given out all of the business cards that were left with
my inspection report.
Amy M (La Crosse, WI)
My inspector explained things to me and made me feel very comfortable. I would
recommend PHI to my friends and family if they were in need of your services.
Gehrig W (La Crosse, WI)
I would gladly use PHI again. The inspector made sure I understood the importance and
the steps required to solve maintenance issues. The inspector was especially good at
answering questions in a way that were easy to understand. The follow-up documents were
Rocco R (La Crosse, WI)
This is no run of the mill inspection company. They had state of the art inspection
equipment. The inspector answered questions I did not ask but should have. PHI offered
realistic solutions and timetables to schedule maintenance. The inspector was not only
extremely thorough, but took care to not damage or get anything dirty.
Anneliese F (La Crosse, WI)
The home inspection exceeded our expectations. The inspector communicated items in
clear terms I could understand. It was a pleasurable experience. I like how we can go to
the website if further questions arise. We learned many new things about the home. I feel
comfortable the home will not give us any surprises. I will recommend PHI to others.
Nick K (Holmen, WI)
We will recommend PHI to others because of their availability to answer our questions.
Scott S (Onalaska, WI)
Systematically went through the entire house, inside and out. PHI was very thorough,
offering solutions to many items, not just the major problems.
Jesse G (La Crescent, MN)
I am moving in from out of state. PHI did a thorough job looking out for me. I was very
comfortable with the commercial inspection. I will use PHI when looking for a home.
Caryn & Bob W (La Crosse, WI)
Thank you for the excellent job. We appreciate the time and patience in teaching our
daughter about the condominium. PHI is very comprehensive. The company pointed out
and prioritized potential problem areas.
Michael E (La Crosse, WI)
Very thorough – took extra time to show me exactly where the faults are, and how to take
care of them. For every problem, gave detailed instructions for fixing. I have recommended
your company and have spoken highly of the entire process.
Kristen A (La Crosse, WI)
I wouldn’t buy a house without having a professional inspection. And now it will always be
PHI. I really appreciated all the tips for repairs and upkeep. The tips gave me a way to
prioritize what needed to be done.
Rand & Aleta M (Onalaska, WI)
We were given an intimate perspective into our first home, and we were asked at every step
of the inspection whether we had any other questions before moving on. Also, we were
given suggestions for preventing future problems, and we were provided with useful
literature to assist us in the follow up. If we were to desire a future home inspection, PHI
would be our first choice. We would also recommend them highly to any of our
Jennifer W (Caledonia, MN)
PHI was very knowledgeable and thorough in the inspection of our new home. We will
contact PHI in the future for an inspection if we purchase another home.
Elizabeth H (La Crosse, WI)
Thank you for taking the time to listen to our concerns and needs. The whole process was
a learning experience. Thank you for making our first home buying experience a good
one. PHI is very polite and honest. I will definitely recommend your company to family and
friends who are interested in buying a home.
Jangetta A (La Crosse, WI)
The inspector answered my questions. I learned about the reasons behind cracks in
concrete and the maintenance of house mechanicals. The inspector was also respectful of
Linda G (Winona, MN)
PHI found a problem I was completely unaware of with a bay window. I did not even think of
this as an area of concern as the window is newer. A Professional Home Inspection was
money very well spent.
Morgan M (Sparta, WI)
Thanks for inspecting my house so quickly. Even though we have not met face to face yet,
it was great to work with you. I plan on being a repeat customer of yours. Thanks again.
Sharon P (Onalaska, WI)
Buying a home comes with a great deal of stress. PHI was very patient and took time to
answer my many questions. I was very impressed with the professionalism and knowledge
that PHI imparted. PHI definitely made the experience of home buying slightly less nerve
racking. I would definitely recommend Professional Home Inspection company to my
friends. Thanks again.
Teri S (La Crosse, WI)
PHI very cleanly made sure to cover carpet/closet with plastic when looking into the attic. I
found all the information extremely helpful and appreciated. Many helpful hints were
Jeff K (La Crosse, WI)
Thanks PHI for taking the time and answering my questions.
Kate S (La Crosse, WI)
The Professional Home Inspection inspector was very knowledgeable and professional. He
offered solutions to numerous issues and both the seller and I learned a great deal. I would
definitely recommend PHI! Thanks!
Patrick E (Holmen, WI)
I would recommend PHI to any home buyer or seller that wants to be certain about their
purchase or sale of their home. All questions were answered not only by telling you, but by
showing you the solution. As a first time home buyer, with all the decisions that have to be
made, it is good to have Professional Home Inspections Company to help along the way.
Brian F (La Crosse, WI)
This inspection was extremely helpful to me - a first time homebuyer - not only in making
sure any defects were noted, but also in just pointing out maintenance issues and
suggestions. PHI was very careful and respectful - they even had indoor and outdoor
shoes, so be sure not to track anything into the house.
Nahmie G (Onalaska, WI)
We truly enjoyed having PHI inspect our future home. Their attention to detail and
willingness to help sets this company way above the others.
Barry F (St Joseph Ridge, WI)
PHI was cordial and understands the perspective of the buyer. They did a thorough job,
reviewed the report in detail, and physically showed me what issues may be of concern. PHI
offered solutions for all of the problems, and offered additional reference material if
requested. The experience was positive and educational. I would definitely recommend
Professional Home Inspection Company.
Jon S (La Crosse, WI)
I was very satisfied with the inspection. I felt I was learning the entire time. I wasn’t just told
how things were or what I should do, but why they were that way, and why I should follow the
inspector’s recommendations. Since this was my first home purchase, one of my goals was
to find out as much about the overall operation of the house. I definitely learned what I
should do seasonally and annually. PHI seemed genuinely interested in making sure I
would be satisfied with the home, and that I was well-informed in how to stay satisfied long-
David and Sara J (La Crosse, WI)
We want to thank you again for the time and consideration you gave us during our home
inspection. We were so pleased with our PHI inspection. PHI is very knowledgeable and
made us feel confident in our home purchase. The inspection was extremely thorough and
we felt at ease knowing that we had looked at all parameters of the home. We cannot thank
you enough. We will certainly recommend PHI if we have any friends or family needing
home inspection. Thank you again for all your time and help.David B (Winona, MN)
My realtor gave me the names of two companies that he has used for home inspection and
nudged me in your direction based on his experience and comfort level with your company
and its process. Your company allowed me to be at the inspection site and become
educated on all basic aspects of the property, good and bad, to a degree that I would not
have been otherwise. The inspector was professional and courteous and I am thankful for
his assistance. Because of your service I feel more comfortable in my purchasing decision,
and I would recommend your company to other home buyers.
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